No matter where you buy your eyeglasses, either from an online, optical store, or from an eye doctor, problems are inevitable after you purchase them.
There are instances that you do not get the satisfaction that you want from your eyeglasses. Some optical stores or sellers offer a refund or store credit. You can only return it usually within 30 days of purchase.
It is a must to carefully review and be sure about your choices because eyeglasses will be used for a long time. You need to be aware of the replacement and refund policies of the shop that you want to buy from.
When it comes to replacements or refunds, some retailers do not have additional charge but some have a warranty fee for satisfaction measures. Usually, they have a small fee for replacement of frames or lenses.
What Are the Replacement and Refund Policies With Eyeglass?
When we purchase something, it is a wise choice to ensure your satisfaction and happiness with your purchase. You should buy from a store that has a replacement or refund policy.
The best policy when it comes to replacing or refunding purchase price is when the defect of the eyeglass lens or frames is their fault. You should have no problem in getting your money or exchanging the item when it is a factory defect.
You need to remember that replacement or refund policies do not cover the expense when it is your fault to damage your eyeglasses such as misuse of it.
It is a great idea to bring the glasses as soon as possible that you feel they were not made correctly. The only person that can check the lenses is the eye doctor. Usually, you will not be charged for this service.
What Are the Solutions for a Specific Eye Problem?
If you find the reflection, annoying and distractive, it is best to ask your eye doctor to replace your lens with an anti-reflective coating. With this coating, it will eliminate the reflections that cause eye strain and makes it distracting.
If you have trouble adapting to progressive lenses, you may be recommended with another multifocal design. If you want to replace it with single vision lenses or a lower priced bifocal, you may not be refunded with the difference in cost but it usually depends on the policy of the store.